Q. What are the Box Office hours?

A.  Off-Season hours are M-F 10-4.

Season hours are Monday-Saturday

10-5 & during games.

Q. Where can I pick up my tickets I purchased over the phone?
A.  Tickets can be picked up at the Will-Call window of the ticket office.

Q. Can I bring food or drinks into the stadium?

A. You may bring in a sealed bottle of water, coolers are prohibited.  

Q. How do I schedule a mascot appearance from Rally?

A. Check out the Mascot Appearance tab under the Community section. 

Q. What happens for a rain out game?

A.  Keep your ticket stub.  All rained out game tickets are good for any future Mustangs game.  

Q. Where is Phil Welch Stadium located?

A. 2600 SW Parkway, St. Joseph MO 64503

Q. What date are my tickets good for?

A. Tickets are good for the date they are stamped.  If no date is stamped, they can be used for any game.  

Q. Is there ADA Seating?  

A.  Yes, we have handicap seating located by both the home & away dugouts.

Q. Where can I purchase fan gear?

A.  Gear can be purchased under the SHOP tab or can be purchased in the Gift Shop at Phil Welch.

Q. Will players sign autographs?

A. Of course!  Players are always willing to sign autographs after the game outside of the home dugout.  

Q. What happens if my car is hit by a foul ball?

A. The Mustangs are not responsible for any damages by foul balls.

Q. Are animals allowed into Phil Welch Stadium?

A. Only service animals, with documentation, are allowed in.  

Q. When do gates open for games?

A.  Gates will open 1.5 hours before the first pitch unless otherwise stated.  

Q. Do you have seat backs for guests to use?

A. Yes, we have seat back rentals available at our entrance.

Have other questions?  Give us a call anytime at 816.279.STJO (7856)

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